Scrooged by library rules
We've all had experiences where a simple transaction is blocked because of a rule. Thanks to some idiot that abused a privledge, the rule was established and we now have to jump through hoops. I understand why rules are set and generally try to conform rather than ask for an exception. Once in a blue moon, exceptions can be justified and should be made. Karen "DeafMom" Putz had just such a circumstance in her local Illinois public library. Her daughter, also deaf, was to attend a production of "The Christmas Carol" with her class. A series of events left her without an interpreter and a suitable option was to obtain the captioned video. The Putz ladies headed for the nearest library, though not the one that receives the family's tax dollars. A reciprocal agreement allows for the loan of non-fiction videos. Fictional videos require a $100 annual fee plus $1 per loan. Karen explained the entire situation and the librarian confirmed the captioned video was not...